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INTRODUCTION

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Thank you for visiting our website. This site is owned and operated by LIMAH. LIMAH LLC is the parent company, with its head office located at [Insert Address], UAE. Wholly-owned subsidiaries, affiliates, and branches operate throughout the region, including LIMAH Group, LIMAH Limited, and LIMAH Design (collectively “LIMAH,” “we,” “our,” or “us”). Unless otherwise stated, LIMAH is the data controller of personal data collected pursuant to this Privacy Policy. We value the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use, and protect the information you provide to us when using our website and our subsidiaries' websites (the “Sites”), and the services provided through our Sites (“Services”). If there is something you do not understand about our privacy practices, please feel free to contact us at privacy@limah.com.

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. If we make material changes to our Privacy Policy, we may also notify you by other means, such as sending an email or posting a notice on our home page. If required by applicable data protection laws, we will obtain your consent to any material changes. Please review this Privacy Policy periodically.

Our collection of your personal data may be subject to other privacy policies, such as our Recruitment Privacy Statement. We encourage you to review those documents in addition to this Privacy Policy.

This Privacy Policy covers the following topics:

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Information We Collect and Use
Cookies
Third Party Processors
Legal Bases for Processing Your Personal Data
International Data Transfers (UAE Specific)
Data Retention
Do Not Track Signals (UAE Specific)
Advertising and Marketing Choices
Third Party Links
Security Measures
Children’s Privacy
Your Rights – UAE and GCC Countries
Your Rights – UAE and the Middle East
Your Choices and Rights – The Rest of the World
Accessibility

1. Information We Collect and Use

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PERSONAL DATA WE COLLECT DIRECTLY FROM YOU

Through your use of the Sites and Services, LIMAH may collect personal data from you. For the purposes of this Privacy Policy, "Personal Data" refers to any information relating to an identified or identifiable natural person that we maintain in an accessible form.

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INFORMATION YOU PROVIDE

When you contact us through the Sites to request additional information about our products or services, or when you request to speak to a LIMAH representative, we will collect your name, email address, the subject of your inquiry, along with your inquiry so that we may address your question. We will retain this information for as long as reasonably necessary to fulfill the purpose for which your personal data is processed.

If you seek or inquire about our products or services on our Sites, we may collect your Personal Data to facilitate the transaction. We will keep this information for as long as reasonably necessary to fulfill this purpose and, if you become a direct customer, process, retain, and store it in accordance with this Privacy Policy and the contract we enter into.

If you subscribe to our LIMAH newsletter or other services, we will collect your name, email address, and physical address.

If you post comments on our news articles, blog, or other public pages, we will collect your name and email address.

To apply for an open job position through our Sites, you may need to provide your name, email address, phone number, physical address, gender, nationality, your employment history, education/training, and references, among other things. Please see our Recruitment Privacy Statement for further information.

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INFORMATION AS YOU NAVIGATE OUR SITES AND SERVICES

In addition to collecting information directly from you, we may also automatically gather information when you browse or view our Sites. This information may include your browser type and language, Internet service provider (ISP), referring and exit websites, operating system, date/time stamp, clickstream data, whether you are a first-time or returning user, links you clicked on while on the Sites, and your flow and navigation path through the Sites. We use this information to verify your identity, help prevent fraud, ensure that the Sites and their associated features are functioning properly, and provide information useful to you and your location.

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THIRD PARTY INFORMATION

In some cases, we may receive Personal Data from you about a third party. For example, when you contact us, you may provide the name and email address of a third party. If you submit any Personal Data about another individual to us, you are responsible for ensuring that you have the authority to do so and to allow us to use their Personal Data in accordance with this Privacy Policy.

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EVENT CREDENTIALING

One of the Services that LIMAH provides is event credentialing for our clients. We do not control what Personal Data our clients collect, how they share it, how they protect it, or what access they may provide you to it.

In general, our clients will use your Personal Data to determine whether LIMAH should issue credentials for an event. We do not control our clients' uses of your Personal Data.

Our clients may ask you for your name, postal address, email address, telephone number, and other identifiers such as your Emirates ID number or national identification number to determine your eligibility for credentials. The Personal Data requested will vary from client to client and event to event.

You are not required to provide the Personal Data that our client requests, but if you decline, you may not be eligible for the services or credentials sought.

You should review the Privacy Policy and Terms and Conditions of each client from whom you seek credentials to understand how they collect, use, share, or protect your Personal Data, and inquire directly with the Client as you see fit.

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HOW WE USE YOUR PERSONAL DATA

We use your Personal Data to further our legitimate business interests, such as transacting business, providing information about our company and products, and communicating with Site visitors. As described above, we may use your Personal Data to send you requested information, to compile, analyze, and better understand user data, demographics, and behavior, and to detect, investigate, and prevent activities that may violate our policies or be illegal.

We may use the Personal Data we collect to provide you with newsletters or other updates if you subscribe. We also use anonymous information automatically collected during your use of the Sites, as described above, to improve the effectiveness of our websites, operations, mobile experience, or marketing efforts, prevent fraud, and protect the Sites' visitors and our business. Our employees and agents may view your Personal Data to perform their jobs and service your needs and the Site operations. We authorize their access to your Personal Data on a need-to-know basis to provide you with our products or services, or for one of the other reasons listed in this section, always in connection with a contractual obligation to protect the privacy of that information.

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HOW WE SHARE YOUR PERSONAL DATA

We will not disclose your Personal Data except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it, or under circumstances described in this Privacy Policy. We may provide your Personal Data to our partners, as outlined above, to assist us in operating the Sites and transacting business and communicating with you. When we do so, we will exercise reasonable care to ensure that such partners are prohibited from using that information for any other reason and that it is maintained securely and privately.

We may disclose your Personal Data if we determine that disclosure is reasonably necessary to enforce our Terms of Use, this Privacy Policy, or to otherwise protect our operations, clients, or users. We may release your Personal Data to others (including law enforcement) if we believe such release is reasonably necessary to comply with the law or legal process; enforce or apply the terms of applicable terms of use; detect, prevent, or otherwise address fraud, security or technical issues; or otherwise protect the rights, property, or safety of others.

We may sell, transfer, and/or disclose your Personal Data as part of a business divestiture, sale, merger, or acquisition of all or part of our business. If another company acquires LIMAH, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.

In the event of insolvency, bankruptcy, or receivership, your Personal Data may also be transferred as a business asset. In addition, we may share aggregate, non-identifiable information with third parties for lawful purposes.

2. Cookies

Like many other companies, we use cookies and other tracking technologies (such as pixels and web beacons). Cookies are small files placed on your device to improve your experience on our Sites and Services. These technologies allow us to analyze how users interact with our website, enhance functionality, and deliver personalized content. To learn more about how we use cookies, and to manage or change your cookie preferences, please see our Cookie Policy.

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GOOGLE ANALYTICS

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies or other tracking technologies to help us understand how users interact with the Sites and Services, compile reports on user activity, and provide other services related to their activity and usage.

The technologies used by Google may collect information such as your time of visit, whether you are a returning visitor, and any referring websites. However, Google Analytics does not collect personally identifiable information.

The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google's privacy policies. To learn more about Google's partner services and to opt-out of analytics tracking by Google, you can click here.

3. Third Party Processors

To ensure that your Personal Data is protected, we have implemented appropriate procedures with the third-party service providers we work with. We ensure that these providers treat your Personal Data in a manner consistent with applicable data protection laws and privacy regulations. These third-party service providers include, but are not limited to, cloud storage providers, payroll processors, accounting software vendors, payment processors, and marketing service providers.

4. Legal Bases for Processing Your Personal Data

Depending on your location, you may be entitled to an explanation of the legal bases we rely on to process your Personal Data. The specific legal basis for collecting and using Personal Data will depend on the data concerned and the context in which it is collected.

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CONSENT

We may process your Personal Data based on your consent, such as when you request certain types of marketing communications. You have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal. However, withdrawing consent may limit our ability to provide the requested services.

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LEGITIMATE INTERESTS

We may process your Personal Data if necessary for our legitimate interests, provided that your rights and freedoms do not override those interests. Examples include processing data for fraud prevention, enhancing network and information security, direct marketing, expanding our business, and improving our services and the functionality of our Sites.

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TO PERFORM A CONTRACT

We may process your Personal Data to fulfill our contractual obligations with you. Failure to provide certain Personal Data may prevent us from entering into a contract with you.

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TO COMPLY WITH LEGAL OBLIGATIONS

We may process your Personal Data to meet legal requirements to which we are subject, such as producing audited accounts and complying with legal processes.

Necessary for the Exercise or Defense of Legal Claims

If you bring a claim against us, or if we bring a claim against you, we may process your Personal Data in connection with that claim.

If you have questions or need further information regarding the legal basis for any specific processing activity, please reach out to us using the information in the contact section.

5. International Data Transfers (UAE Specific)

We operate internationally and may transfer your Personal Data to the United States or other countries where we have operations, including countries with different data protection laws. These countries may have privacy laws that are less stringent than those in the UAE. Your Personal Data may also be subject to requests for access from governments, courts, or law enforcement authorities under the laws of those countries.

By using our Services, you consent to the transfer, processing, and storage of your Personal Data outside the UAE. This includes activities such as contacting us, subscribing to our newsletter, or engaging with our content. Where required, we will ensure that appropriate safeguards are in place for the protection of your data in compliance with applicable data protection laws, including the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data.

If your Personal Data is transferred outside the UAE, we will ensure that it is handled in accordance with the applicable data protection regulations and that your privacy rights are protected.

For more information on how we protect your Personal Data during international transfers, please contact us at privacy@limah.com.

6. Data Retention

We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, and to satisfy any legal, accounting, or reporting obligations under applicable UAE laws, including UAE Federal Law No. 45 of 2021 on the Protection of Personal Data.

In compliance with these regulations, we ensure that your Personal Data is not kept for longer than necessary. Once your data is no longer needed, we will securely delete or anonymize it in accordance with the law.

If you have any questions or would like further details on how long your personal data is retained, please contact us at privacy@limah.com.

7. Do Not Track Signals (UAE Specific)

Some internet browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not wish to have your online activity tracked. However, as there is currently no standardized method for browsers to communicate this "Do Not Track" signal, our Sites do not interpret, respond to, or alter our data collection practices when such signals are received.

We recommend reviewing our Cookie Policy for more information about how we use tracking technologies and how you can manage your preferences.

8. Advertising and Marketing Choices

Depending on your location and in compliance with applicable laws, you may have been asked to express your preferences regarding the receipt of marketing communications and provide consent for us to contact you with promotional information.

Regardless of where you are located, we will send you marketing communications based on any preferences you have expressed, such as your preferred contact method.

We aim to send you only the information that interests you. If you no longer wish to receive marketing communications or if you would like to explore other unsubscribe options, please refer to the “How to Contact Us” section below.

For email communications, you can manage your preferences and opt out by clicking the unsubscribe link at the bottom of any email we send. Alternatively, you can reach out to us at privacy@limah.com to submit a request. If we contact you by phone, you can inform us of your preference to stop receiving such information during the call.

9. Third Party Links

The Sites and Services may contain links to third-party websites, which allow you to leave our Sites and Services and access other websites. For example, you may be able to post content on third-party social networking sites such as Facebook, LinkedIn, and Twitter. These linked websites are not under our control, and you acknowledge and agree that you are solely responsible for your use of those websites. It is your responsibility to review the applicable terms of use and privacy policies of those websites.

Except as explicitly stated below, this Privacy Policy applies solely to Personal Data acquired on our Sites and Services. We are not responsible for the availability, accuracy, content, products, or services offered by third-party websites.

10. Security Measures

We implement commercially reasonable security measures to protect the Personal Data we collect and store from loss, misuse, destruction, or unauthorized access. However, no security system or mode of data transmission over the Internet is 100% secure. While we strive to apply commercially acceptable practices to safeguard your Personal Data, we cannot guarantee absolute security. In line with UAE data protection regulations, we aim to ensure that the security measures we implement meet the required standards.

11. Children’s Privacy

The Sites and Services are not intended for children under 16 years of age. We do not knowingly collect, use, or disclose personal information from children under 16. In accordance with UAE regulations, we take necessary steps to ensure that we do not collect personal data from individuals who are under the age of 16 without appropriate consent.

12. Your Rights – UAE and GCC Countries

If you are located in the UAE or any GCC (Gulf Cooperation Council) country, you have the following privacy rights in accordance with local data protection laws:

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Access Your Personal Data: You have the right to request confirmation of whether we are processing your Personal Data and, if so, request access to it. This includes the right to receive a copy of the Personal Data undergoing processing.
Rectify Your Personal Data: You can request that we correct any inaccurate or incomplete Personal Data we hold about you.
Restrict Our Use of Your Personal Data: You can request us to limit the use of your Personal Data under the following circumstances:
- You dispute the accuracy of your data while we verify it.
- We have processed your data unlawfully, but you wish to restrict its use instead of erasing it.
- We no longer require your data for the purposes for which it was collected, but you need it for legal claims.
- You have objected to the use of your data while we evaluate whether our legitimate interests override your objection.
Object to Our Use of Your Personal Data: You have the right to object to the processing of your data, particularly if it is based on our legitimate interests or your consent. This right does not apply if the data is being processed for the performance of a contract with you.
Delete Your Personal Data: You may request that we erase your Personal Data if:
- We no longer need it for the purposes for which we collected it.
- We have been processing it unlawfully.
- We are obligated to delete it under legal obligations.
- You withdraw your consent, and we rely on consent as the legal basis for processing.
- You object to the processing, and there are no overriding legitimate grounds for continuing it.
  - However, this right is not absolute, and we may need to retain some data for legal, administrative, or business purposes.
Transfer Your Personal Data: You can request that we transfer your Personal Data to another service provider in an electronic format, where applicable, for data that we process in relation to a contract or based on your consent.

Make a Complaint: If you have any concerns about how we process your Personal Data, you may reach out to us using the information in the contact section. We will do our best to address any issues you may have.

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If you are unsatisfied with our response, you have the right to file a complaint with the relevant regulatory authorities in your jurisdiction, such as the UAE's Data Protection Law or any other relevant GCC authority.

13. Your Rights – UAE and the Middle East

If you are located in the UAE or any other country in the Middle East, you have certain rights with respect to your Personal Data under the applicable data protection laws in your jurisdiction. These rights may include:

Right to Access Your Personal Data: You have the right to request access to the Personal Data we hold about you. This includes the right to receive a copy of the data we process and the purposes for which it is being processed.
Right to Rectify Your Personal Data: You have the right to request corrections to any inaccurate or incomplete information we hold about you.
Right to Restrict Processing: You may request that we restrict the processing of your Personal Data under certain conditions, including:
If you believe the data is inaccurate while we verify its accuracy.
If the processing is unlawful, but you request that we limit its use instead of deleting it.
If we no longer need the data but you need it for legal claims.
If you object to our processing, and we are verifying whether our legitimate grounds override your rights.
Right to Erasure (Right to be Forgotten): You may request the deletion of your Personal Data if:
- We no longer require it for the purposes for which it was collected.
- You withdraw your consent for processing and there is no other legal basis for processing.
- You object to processing based on legitimate interests and no overriding reasons exist to continue processing.
Right to Data Portability: You may request the transfer of your Personal Data to another data controller in a structured, commonly used, and machine-readable format, where applicable.
Right to Object to Processing: You have the right to object to the processing of your Personal Data if it is based on legitimate interests or consent.
Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.
Right to Opt-Out of Direct Marketing: If you no longer wish to receive marketing communications from us, you can opt out at any time by using the unsubscribe options or contacting us as described in the contact section.
Right to Lodge a Complaint: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your country.

14. Your Choices and Rights – The Rest of the World

Depending on the jurisdiction in which you are located, you may have certain rights concerning your Personal Data. These rights can vary by country, but in general, you may have the following rights:

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Right to Access Your Personal Data: You have the right to request confirmation of whether we are processing your Personal Data and, if so, to access the data we hold about you.
Right to Receive a Copy of Your Personal Data: You may request a copy of your Personal Data, including in a commonly used machine-readable format.
Right to Delete Your Personal Data: You can request the deletion of your Personal Data when it is no longer necessary for the purposes for which it was collected, or if we no longer have a valid legal basis to process it.
Right to Update Your Personal Data: You have the right to update or correct your Personal Data to ensure it is accurate and up-to-date.
Right to Correct Inaccurate, Out-of-date, or Irrelevant Personal Data: You may request the correction of inaccurate, outdated, or irrelevant Personal Data.
Right to Anonymization, Blocking, or Deletion: You may request the anonymization, blocking, or deletion of unnecessary or excessive Personal Data or data processed in violation of applicable laws.
Right to Receive Information About Public and Private Entities with Which We Have Shared Your Personal Data: You can request to be informed about the entities with whom your Personal Data has been shared, whether public or private.
Right to Information About the Possibility of Denying Consent and the Consequences of Such Denial: You can ask for information on the possibility of denying consent to the processing of your data and understand the consequences of such a decision.
Right to Revoke Consent: You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.
Right to Confirm That We Are Processing Your Personal Data: You can confirm whether your Personal Data is being processed and obtain details regarding the processing activities.
Right to Restrict Our Processing of Your Personal Data: You can request that we limit how we use your Personal Data under certain conditions.
Right to Object to or Opt-out of Direct Marketing: You have the right to object to or opt-out of direct marketing communications.

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If you would like to exercise any of these rights, please contact us at privacy@limah.com. We will process your request in accordance with any applicable legal requirements.

15. Accessibility

We are committed to ensuring that this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format or need any assistance regarding accessibility, please contact us at privacy@limah.com.

Privacy Policy

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