The feature looked back at the consultancy’s development from its early work in wayfinding towards a broader approach to experience design. Lewis described the importance of considering the complete user journey, including what happens before arrival, movement through a place, digital touchpoints, customer service and public art. The discussion presented experience as something shaped across multiple parts of the built environment rather than by any single design element.The interview also explored studio culture and team development, themes Lewis linked directly to LIMAH’s growth. It recorded the consultancy’s work across projects in the region and its plans at the time to expand into additional markets and disciplines.

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Read as an archive record, “Building Experiences” captures an important point in LIMAH’s development: a widening focus on how people experience, understand and move through built environments.